Contact information

Have a question about your order, a custom design, or a product on our site? We would love to help.

You can contact BlockCraft at:

Email: help@blockcraft.shop
Website: blockcraft.shop
Business location: Philadelphia, Pennsylvania, United States

For order-related questions, please include your order number so we can help you faster.

Customer support hours:

Monday–Friday: 9AM - 6PM
Saturday–Sunday: 9AM - 2PM

We aim to respond within 1–2 business days.